I did want to say a huge thank you to you and Karen though... Every contact I have had with you has been courteous and helpful. You have kept your word at every possible opportunity and I can honestly say I have not had customer service this good for years! Certainly, if others had kept to their word as you have, we would not have had some if the issues which gave rise to this whole situation in the first place!! Thank you and I hope you are rewarded well for your efforts!
Have dealt with a few other lenders in the past and Loans Warehouse was not only the easiest and friendliest, but also provided the lowest rate. Thank you guys.
Thank you for all your help securing the loan we requested. Throughout the process you acted professionally but seemed to care and helped us through each stage.
Nikki was very helpful & had great customer care. i liked that she was always updating me on the progress of my loan. She also made sure that i knew what had been completed & what the next steps would be.
I had Nikki Summers as my adviser, she was brilliant all the way through the process, and got our loan sorted in half the time i expected it to be done. Would highly recommend her and the Loans Warehouse team, exceed all my expectations! Thank you very much, will speak to you again when we do our extension!
I had a property sale fall through and my next investment needing to be completed. I googled bridging loans and found your site. I was however dubious of the whole market. I was put through to Simba. Not only was he clear, informative and positive, he detailed the procedure out and I felt happy to proceed. It was a complicated situation but without Simba, his drive and constant updates I may have given up. I would recommend Simba without hesitation. Rarely have I come across such professionalism and effort. Great guy!
Very friendly and helpful...very pleased
I have been treated with sincere kindness on each phone call made to Loans Warehouse. Throughout the duration of my application I mostly liased with Bobby Dylan, who was professional and extremely helpful, also witty, which made the whole application more relaxed... Thank you Bobby.
Brilliant company - highly recommend them
Very knowledgable informative agent! Great experience.
We made an enquiry and within 3 weeks the deal was done, a special thank you to Karen for setting it up and Linda for the fantastic service of seeing us through to the end. Highly recommended
To Linda and James,
This is say a heart felt THANK YOU for efforts in assisting get our home improvement loan.
Thanks for your persistence.
Really appreciate your efforts guys. That was excellent customer service.
Once again thank you.
Richard and Kehinde Dosunmu
We felt that it was only right to express the excellent levels of customer service that we have received all the way from the very start with the initial call back from our enquiry. We were been kept informed at every stage of the process.
We strongly believe that in a time where the main difference between companies is heavily reliant on its customer facing staff and the levels of customer service offered, Loans Warehouse staff have acted professionally and have done The Loans Warehouse proud in the way that they have dealt with our application and the speed of delivery of all the paperwork. Only 26 days from initial call to the receipt of funds, which is excellent by any standards!
We would have no hesitation in recommending Loans Warehouse to anyone who asks us about loan companies.
Superb service, would use again.
Excellent service say no more loan up and running
From the first phone call to receiving the actual lone was all done very smoothly
Within a few minutes they were able to confirm the loan amount and my monthly payments. The rate was very competitive and they told me exactly what the interest would be on the loan. After I agreed this it was very easy I was sent a link which took me to the contract and I could sign the form via the link and the loan was available in a matter of days. The hard copy came a few days later. I have recommended them to a family member who struggled to get a loan anywhere else and again they helped them within a few minutes and got them a much better rate than anyone else could .
I would like to pay a huge compliment to 2 of your colleges for the way they have advised me, and kept me informed and up to date with my resent application . They with every phone call were jolly and polite, and I believe made the whole experience simple .
I can happily say I would have know problem in recommending yourselves to any friend / family , who maybe was looking for a personal loan.
The staff I am referring to are . Lisa Stokes & more recently Linda McCarthy , I hope this will in some way be recognised on there personal records .
My experience was very good friendly staff willing to help and very informative
Dealt with two lady's there and was both brilliant.
Very good agent helpful throughout the process
The service was faultless headache free. Quick simple and friendly service.
Very professional and friendly staff. Couldn't ask for more. Loan was paid out very quickly
This is the company to use if you want a fast and efficient service. I received my loan in 2 weeks!!!
Efficient knowledgeable good communication with client
Very efficient pain free service!
Would not hesitate to use them again and have recommended to,others
Found me a loan on reasonable terms when my credit was impaired.
They did not stop until they were able to help me. Thank you Loanswarehouse.
Excellent service, would definitely use again if the need arises
Agnes was very friendly and helpful
Linda was great from start to finish. Very friendly and professional. Thank you so much. Linda for prime minister yey.xx
I can't fault my experience - all shelfful and understanding
Very helpful team and made the process quick and easy, answering all our questions.
Very happy with service and how quick the whole process was. Would definitely use again and would certainly recommend.
I don't usually write reviews but on this occasion I think it's worthy. I used the loans warehouse website and found it quick easy and responsive. They found a loan company with a gray Apr and I got approved and the money was in my account the same day.
Excellent responsive service
Really enjoyed my experience of Loans Warehouse. Was given a great, supportive service, which made the process straightforward. The staff are very friendly and helpful. Have recommended to a couple of friends and would recommend in the future
Very helpful was the help and support, will defiantly use the service again.
Communication with Loans Warehouse Consultant, Vikesh, was very good and he was responsive top my calls. Many thanks!
I was kept informed at every stage of the application process and was dealt with in a friendly, personal way. I have now moved into my refurbished house and thanks to Loan Warehouse can sleep peacefully knowing my financial affairs are in order.
Exceptional friendly and prompt service
A very efficient and friendly service. All questions answered promptly and with good clarity. I would highly recommended Loans Warehouse for your lending requirements.
Nikki & Leanne very helpful at all times , went out there way to support us getting this Loan , felt it a very personal service .
Was such an easy process!
We hit a few snags along the way but the loan warehouse staff were professional, polite and very good at what they do. I will use again when I need a loan ... I can't recommend them enough!
I found the service and team very helpful and moved the loan application on as quickly as possible. They kept me informed of the progress and I was very happy with the whole process.
They were able to sort out all my needs in a quick efficient & friendly manner. I definitely would recommend to others.
You explainEd in details every step of the processing and ensure that I had a full understanding of legal implications and other relevant issues with regards my application. Friendly and helpfull. She was good.
Really great service, highly recommended
Great service and advice. Helped me choose a loan to perfectly match my needs. Wouldnt hesitate to use again or recommend to others.
Thank you to Karen for handling our Intial enquiry and finding us a great deal, also to Linda for a very personal touch in taking us through the completions stage. We would definitely recommend Loans Warehouse
I thought the service was fast and efficient and extremely competitive I was very impressed
I wasn't able to complete the application in one session so Loans Warehouse exercised extreme patience and kept with me until the job was done. Thank you.
From start to finish, loans warehouse were with me all the way, so friendly
As a first time buyer I found the service very informative, reassuring and most importantly was confident I knew I was getting the best deal that was available .
Very easy to apply and searched for a suitable lender
Excellent service quick responsive professional and honest
Made the whole process very easy.
Very efficient hassle free service - have recommended to others
Very helpful company especially Linda who was wonderful
A lovely quick and easy process. No hassle just click and done!
Would recommend to anyone looking for a loan.
The person we dealt with was amazing. Incredibly helpful throughout the process making it very simple even though our situation was at times complicated by issues with Land Registry. He was patient and calm. We kept fully informed throughout the process - even if it was just a simple phone call or email to check we were ok!
Loans Warehouse service team are very helpful and listen to your needs , They are very professional in their job , and find a loan to suit your needs.
We were kept informed throughout the process and everything went smoothly. Friendly professional service. We are pleased we found Loans Warehouse. Thankyou
quite straight forward and completed in a timely manner.
staff were very helpful and friendly and very knowledgeable about the products they are selling.
as for after service I do not know as we have not needed to contact them.
really good service, very helpful staff members.
I found your service to be very good.
It was an easy site, I picked a Company that seemed the best and got the loan, simple and straight forward, would use it again and recommend it to my friends and family
Brillent service very quick response and friendly people very helpful
Stress free and transparent service
Loans Warehouse I would definitely use again as I couldn't have asked for a better service throughout the time my loan was being processed. Firstly I was never pressurised into choosing LW and when I decided to go with them I felt fully guided and supported all the way. When there was some difficulty it was expediently dealt with and a positive outcome achieved. I was appointed my own advisor, Simba, who was amazing in every way, polite, knowledgeable and alway professional when dealing with my personal application. On the rare occasion when Simba was unable to be contacted straight away other team members were very helpful and messages were alway given to him and calls returned promptly, other team members of LW work fantastically together.
you listened to what I wanted and gave me all the information that I needed.I had received a very low level of customer service from a main stream lender and was surprised at how pleasant and easy it was to deal with a loan broker.
Professional and friendly service, Would not hesitate to contact again with any further financial requirements. Extremely helpful with constant and informative communication throughout there assistance in my needs.
Put me in touch with a building society that was willing to offer mortgage to older people. Once connected the process was quick
We found loans warehouse were very helpful, Professional, friendly and Responsive and will use Loans Warehouse in the future. The team were so helpful and friendly, they made everything easy and comfortable for us. Thank you to all involved.
The team was very helpful. I nearly gave up everything due to the paperwork, but they were still so passion with me so I carried on until finally all the required documents were done. Thank you.
I am very happy with the service I have received from the team the support through out the loan process is had been amazing the staff are great very professional and has deal with my case in a very satisfactory manner for me to get the loan. It was very simple to be relieve from the debth. Also would recommend this service to one who is suffering from the debth situation to get the help from this warehouse team.
Polite and helpful and not pushy
Excellent service from loan warehouse kept us updated brilliantly through out and everyone was so friendly and a pleasure to speak to
From start to finish it was painless.
Friendly responsive service, went the extra mile to find a financial product which met my needs
The process was easier then I thought it would be. The people I dealt with were professional and friendly through out. they were patient with my 101 questions and responded quickly to calls or emails.
Absolutely brilliant service from start to finish, couldn't have done more.
Simba provided outstanding service - his responsiveness was impressive and very much appreciated. He kept me informed at all times and was proactive in liaising with the lender (and even my solicitors) to ensure that the approval and paperwork for my loan progressed as quickly as possible, to reflect my tight deadline. He was very professional and genuinely seemed to care about my circumstances - always with a calm and seemingly tireless "can do" attitude, which inspired confidence.
Response above says it all...
Staff were very helpful and supportive.
I had an amazing experience with Loans Warehouse. They walked me through all parts of the process and were quick in responding and chasing the lenders - I couldn't have asked for a better experience. They made the process of applying for a loan less scary then I thought it would be and helped me work through all the difficult questions which came from the lenders, I would like to say a special thank you to Linda and Karen who were full of help and upbeat every time I spoke to them - amazing customer service. THANK YOU!!!!
I was very impressed with the whole team they worked closely together to help me with my load. They were all very supportive, knowledgeable and always available. There was no waiting around for days or worrying and everyone made me feel as if I was a close family member been guided with simple steps and a kind voice
I came across Loans warehouse while looking for a secured loan. The rate obtained via Loans warehouse was the best for the amount being borrowed and the tenure of the loan. Often the rate advertised is better than what is finally offered but in my case I got exactly the rate that was advertised. There was dedicated person allocated to deal with my loan and I had a direct contact number. This was the debt part of working with Loans Warehouse. The person I dealt with was professional, friendly, responsive and helpful - which is why I ticked all the boxes for this criteria. If I called and she was busy, i would leave a message and she always called back.
The company played by the rules at every step of the way - informing me what the rules and regulations were and what they were doing to make sure they kept to the letter and spirit of the financial services regulations. There was no hard sell and the key part is that I was given sufficient time to think about going ahead with the loan without any pestering phone calls. Once I agreed to go ahead, the loan was completed super-fast!
A few months after completion, I came a across a friend of a friend who is loans broker and just to double check that I got the best deal possible I told him of the deal I had through Loans Warehouse and he confirmed that he could not have got a better deal for me. That was a great reassurance that I was on the best possible deal.
Excellent service from start to finish
Good, professional service which met my needs well.
So straightforward, no hidden gems, spoke to a lovely lady
James Hodgskin and his team provided an exemplary service throughout the loan application and completion process, and we would recommend Loans Warehouse without any hesitation.
Nikki and everyone at Loans Warehouse were extremely helpful and made the whole process very straight forward from start to finish.
I dealt with a gentleman called Bobby Dhillon who was very pleasant to work with and very witty who made the whole process very enjoyable. Would definitely use again keep it up. Deena
The team members that helped me were very professional and offered really good advice, there were no problems during the process and it was all a very easy and completion was very quick and painless !
Massive thanks to nikki and Leanne, both made my experience run smoothly keeping me informed regularly and both very kind and helpful
Very efficient and helpful . Bobby Dillion was magnificent and Leanne was awesome. Nothing was a problem.
I rang Loans Warehouse in complete fear, trepidation and desperation. I had accumulated a large amount of debt that was now unmanageable for me. I am incredibly fortunate to have a house and a light at the end of the tunnel but this light is a couple of years away. I needed 'To Do Something' now. I ended up speaking to Nikki Summers and wow, what an experience. Such a stunning lady with a great sense of humour, incredibly professional and very quick to analyse my situation, by listening and understanding, clearly knowing the market and her job, coming up with a solution that will assist me and my life. I am unable to say how very grateful and thankful I am for her total understanding, empathy, and ability that has at last allowed me to sleep! Thank you Nikki, I will miss just talking to you but I will remember the quality of service I received from Loans Warehouse because of you.
I dealt mainly with Bobby Dhillon & Leanne Milner & both were professional & helpful & kept me up to speed with the loan progression.
Karen Fleming and another of your team member Beverley was outstanding on delivering on service. During a stressful time when borrowing it's not easy but these lovely ladies really made me feel comfortable and kept me updated every step of the way to getting the loan.
today 6 months later after receiving the loan I am so happy Karen called and asked how I was doing. This really demonstates a real person looking a person and being a helpful business friend? Anyway that's how I feel and very happy.
Thanks Karen and Beverley
Great response from all the team
Bobby went out of his way to help. Excellent customer service & had us completed in less than two weeks from the first day we enquired. He listened to our needs & delivered exactly what we asked for.
Obtaining finance is often a stressful and time-hungry process. I found the team at Loans Warehouse attentive, courteous, knowledgeable and efficient from the very first contact. I found all the team with whom I had dealing to be equally supportive throughout the whole process which was made easier by their guidance and quicker by the relationships in place with lenders. Even when we did hit a snag, a solution was immediately found with little unnecessary stress. Thank you Laura, Linda and James and the team.
I am currently In the process of a loan application and have had the absolute delight in dealing with Karen, Linda and Beverly. All three have been nothing but helpful, personable and have gone to great lengths to make the process as painless and prompt as possible! Whatever the outcome of the decision, I am very happy with the exceptional level of service I have received and would highly recommend Loans Warehouse to anyone.
The staff at Loans Warehouse were extremely helpful at every stage of our application. We would like to say a big thank you to Lisa and Leanne for their kind assistance. Since having a stroke some years ago i tend to stress out with forms etc. This stress was eliminated with Lisa and Leannes help. Just having to read and sign the forms made it a really stress free experience. Anything we were not sure off was put right by your staff who, no matter how many times we called them, helped us. We will certainly use your service again and recommend your service to other people. Thank you Loans Warehouse.
Everybody I spoke to was polite and efficient. A big thank you to Steve and Bobby, who helped make the process as easy as possible.
Is a thorough professional, great attitude, extremely helpful and does his best for his customers. The thing that stands out with Steve is that he wants to do well for his customers, his friendly style helps you to relax, especially if you are feeling under pressure.
so overall I would recommend Steve and his team, who are friendly professional and responsive. Good work!
I dealt with three people at the Loan Waerhouse: Bobby, Steve and one female whose name has gone off my mund sorry. However, these are one of the most professional people I have had financial dealings with. Bobby, is exceptionally calm, reasuring and makes the whole process feel like I had known him before. Steve was just excellent throughout and just too friendly. This team of three that we dealt with were just outstanding and in short, they knew their stuff so much so that they make you feel not only very important but respected. Keep your game up guys: top speed, precision, accuracy, empathy and understanding at all levels. I can only say WoooW!!! Thanks guys!
Fantastic service! I was planning on a build project on my current property and Steve and the team really came through with the right product that suited my needs. The level of communication from start to finish was more than I had expected. Thank you.
Quick and answered my question very professional would recommend to friends Brilliant service
Sincere thanks to members of your team that helped complete our loan application.
Our application was certainly not an easy one, and took sometime to complete, falling at one hurdle when one lender would not lend to us, and having to move to another lender. Shawcross have certainly tried us all!
The determination, hardwork, sincerity of your team made this process worthwhile.
I would like to thank Beverley Hennessey, she has done so much work, put up with my call, emails and constant pestering, never to complain and it is down to her that we managed completion yesterday. "So a massive thanks to Bev".
Leanne who finished the last bits of for us, Monday was fraught but through sheer determination from both of us we got there!
Other thanks go to Glen, Karen, Lisa, and Linda for their help through the process.
Your team work so well together and are always at the end of the phone or email at anytime for their customers.
I wouldn't hesitate to recommend Loans Warehouse to anyone.
Lizzie Hinton has been exceptional in helping me obtain a loan. So much so I will miss our daily chats. The service has been so personable it's felt like I was dealing with someone I really knew. This has helped as it's a massive decision to borrow such a large amount and the fact that it was so easy made the experience less pressurised. So thanks Lizzie and Steve too x
I could go on for hours about my experience with Loans Warehouse, but to keep it brief an unbelievable team who's customer service was second to none, professionalism that exceeded anything I've come across before and a truly amazing couple of women being Bev and Lisa. Thank you so very much for everything you have done, I can't thank you enough.......brilliant!!!!
I dealt with Harriet Merrimen she was so nice and funny too. The whole experience was made really easy for us..Thanks Sarah
An excellent service. I must mention Linda and Lisa by name for their friendly and helpful service.
Met the two week turnaround from initial discussion to the loan being in my account, which prior to Christmas was a big effort.
Very proactive service and the personalised courier service worked very well to speed up documentation transactions.
With Loans Warehouse we were kept up to date on all stages of our loan progress which we found very helpful. The loan was completed and handled in a professional / friendly and timely manner which for us was great. We can pay of debts and move forward, 2017 will be a great year
Spoke with Sasha today,friendly but professional.
Quick and supportive information,great member of your staff.x
The whole process with Steve, was totally professional and detailed in what was on offer to me. Very quick and painless process, with the money arriving on time as planned. Forget the rest just go to the best. Would use again for all my loan needs in the future.
Frankie is the total professional from start to finish. Very friendly and helpful in getting the information required to process the loan. Would use again for sure in the future for my loan needs. Forget the rest just use the best in the business.
I have been really pleased ,with the service I had.
From start to finish ,I was keep informed and updated .
Staff were also very good and helpful.
The customer service I received from Bev and the team at Loans Warehouse was nothing short of fantastic, very professional and knowledgeable but also really friendly ,putting you at ease through the process.
Thank you very much for making this a stress free process , Bev you were particularly helpful and nothing was a problem.
Easy to use always kept us informed at what was going on and helped with what was best for us
Loans warehouse did a great job start to finish and dealt with us as of they were fighting our corner on all fronts , can only be positive with my review.
Good at listening and responsive to queries that arose.
Good customer service, quick process, friendly staff. Over all a efficient service.
My only point would be to review the fees in order to become more competitive. Fees charged to individuals to complete loans are large.
Very efficient and smooth process.
Service provided was quick and efficient
The staff were very helpful and friendly.
Slightly high interest rate, would not use this service again due to this!
Far too much pestering.many times when I couldn't answer my phone (in cinema etc) I came out to all of these.. texts. .emails..messages on home number..voicemails.there really wasn't any need.also pushing to see if you've sent forms back and the way you tell people how to send it .I'm an adult, I'll send it the way I want.wouldn't use again!!!even above I have to tick a box (even tho nothing fits)