Additional Support

We recognise that certain customers are at greater risk of poor outcomes when dealing with their finances and vulnerability can arise for a wide range of reasons. No matter what support you need, or situation you’re facing, we’re here to help in any way we can. We know there’s no one-size-fits-all approach, so we’ll take the time to understand your needs and respond with sensitivity, respect and compassion.

Here are just some of the ways we’re committed to supporting our customers:

A guide to the use of your personal information by ourselves and at Account Information Service Providers, Credit Reference and Fraud Prevention Agencies

We may use Account Information Service Providers (AISP), Credit Reference Agencies (CRA) and Fraud Prevention Agencies (FPA) to help us make decisions. How we, AISPs, CRAs and FPAs will use your information is detailed below

By confirming your agreement to proceed you are accepting that we may each use your information in this way.

How we will use your data

Links between financial associates will remain on your and their files until such time as you or your partner successfully files for a disassociation with the credit reference agencies.

¹ A financial associate will be someone with whom you have a personal relationship that creates a joint financial unit in a similar way to a married couple. You will have been living at the same address at the time. It is not intended to include temporary arrangements such as students or rented flat sharers or business relationships. Credit reference agencies may link together the records of people that are part of a financial unit. They may do this when people are known to be linked, such as being married or have jointly applied for credit or have joint accounts. They may also link people together if they, themselves, state that they are financially linked.

How your data WILL be used by CRAs and AISPs:

How your data may be used by fraud prevention agencies:  

How to find out more

You can contact the credit reference agencies currently operating in the UK; the information they hold may not be the same so it is worth contacting them all.
They will charge you a small statutory fee.

Personal Loans

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Loans Warehouse's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Loans Warehouse’ or ‘us’ or ‘we’ refers to the owner of the website whose company registration number is 5771864, registered in England. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use: